Terms & Conditions

These Terms & Conditions apply to all purchases and use of the website operated by Visual Life (Pty) Ltd. By accessing our website or placing an order, you agree to be bound by these terms.

General Information

Visual Life (Pty) Ltd operates as an online retailer supplying new and pre-owned gaming consoles, laptops, cellphones, and technology products within South Africa.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

Products & Availability

All products are subject to availability. We make reasonable efforts to ensure product information, pricing, and images are accurate, but errors may occur. Visual Life reserves the right to correct any errors or cancel orders where necessary.

Product condition, warranty, and guarantees are outlined in individual product descriptions and related policy pages.

Pricing & Payments

All prices are listed in South African Rand (ZAR) unless stated otherwise. Prices may change without notice.

Payment must be received in full before orders are processed or dispatched. Accepted payment methods are displayed at checkout.

Orders & Acceptance

Placing an order does not constitute acceptance. An order is only accepted once payment has been confirmed and the order has been processed for dispatch.

Visual Life reserves the right to refuse or cancel any order at its discretion, including suspected fraud, pricing errors, or stock issues.

Delivery & Risk

We offer nationwide delivery within South Africa via third-party courier services.

Delivery timeframes are estimates and may vary. Visual Life is not responsible for delays caused by courier companies or factors beyond our control.

Risk of loss or damage passes to the customer once the order has been handed over to the courier.

Returns, Refunds & Warranties

Returns, refunds, and warranties are governed by our Warranty & Returns Policy, which forms part of these Terms & Conditions.

Customers are responsible for return shipping costs unless otherwise agreed.

Use of Website

You agree not to misuse the website, including attempting to gain unauthorized access, interfere with site functionality, or use the site for unlawful purposes.

All website content, including text and images, remains the property of Visual Life (Pty) Ltd and may not be copied or used without permission.

Limitation of Liability

Visual Life shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products, to the extent permitted by South African law.

Nothing in these terms limits any rights you may have under the Consumer Protection Act (CPA).

Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how personal information is collected and used.

Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Contact Details

For any questions regarding these Terms & Conditions, please contact us:

WhatsApp: 081 037 9214
Email: info@visuallife.co.za
Contact Number: 087 822 1090

Centurion, Gauteng
South Africa